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Your expert partner
for omnichannel success
in life sciences

These companies have placed their trust in us
MSDBoehringer IngelheimRocheIsdinAmgenGeneral OpticaJanssenIpsenPierre FabreLeo PharmaHipra
From strategy
to execution

Unlock the full potential of your strategy and ensure your field teams action your campaigns. Deliver your message more effectively through interactions tailored to every profile and touchpoint.

From strategy to execution
From impact
to conversion

Go beyond just tracking channel activity and field force impact. Let us allow you to capture and understand your audience’s behaviour at every step of the journey and improve your results.

From impact to conversion

Discover our solutions

Explore our solutions to save time, lower costs and drive growth across your business.

Smart Omnichannel Hub
Smart Omnichannel Hub

Smart Omnichannel Hub

An integrated solution for omnichannel success that lives right within Veeva CRM.

Next Best Actions

Next Best Action

An MCCP integrated, and AI powered new paradigm for commercial interaction.

Powered by
Smart Omnichannel Hub
Call Plan Assistant

Call Plan Assistant

Revamp the way you plan your next sales cycle to optimize your resources and maximize its commercial impact.

The Omnichannel Experts

Discover our services and our capabilities to help you thrive in the omnichannel arena



Our content factory produces innovative and top quality promotional and scientific assets at scale with a global reach.
  • Veeva multichannel content
  • SFMC campaigns
  • Wordpress VIP, Drupal/ACQUIA assets
  • Mobile apps


Leverage our expertise in omnichannel and digital marketing for life sciences to streamline your processes and discover new opportunities.
  • Technology onboarding
  • Platform migrations (Vault CRM)
  • Veeva CRM consulting
  • Process development
  • Omnichannel strategy & implementation
  • Omnichannel campaigns development
Client services

Client services

Our commitment to excellence and teamwork partnership earns us the trust and confidence of our costumers day after day.
  • Content Factory
  • Inhouse agency
  • Remote resource pool
Products and Technology

Products & technology

We offer out-of-the-box solutions to your everyday problems, but we can craft tailored applications to your needs
  • Omnichannel Hub
  • CLMxpress
  • MyInsights design and development
  • Veeva integrations & solutions
  • Bespoke applications

OKEDI’s Smart Omnichannel Hub: An international success

With the Smart Omnichannel Hub, Laboratorios ROVI leveled up the precision of their targeted content.

It allowed ROVI to keep consistent and personalized journeys across countries and field teams and, more importantly, provided key metrics to gauge the campaign execution as well as understanding the customer context and behaviour.

Smart Omnichannel Hub

“USACD have been a Veeva Content Partner since 2014. As Associate Director for the Veeva Content Partner Program in Europe, I can confirm that USACD in Spain is a Full-Service Content Partner and their team hold certifications in CLM, Approved Email, Engage and Vault PromoMats Review and Approval (as of April 2024). USACD has become a strategic partner through the years collaborating with Veeva and creating pieces that have been used at our Commercial Summit and in our Demo Environment for Veeva Customers. USACD has shown on several occasions their commitment to Veeva and has been always pushing the boundaries to get the best of the Veeva Products.”


Branden Mittra

Associate Director, Content Partners, Content Alliances

“We've been working with USACD implementing the Smart Omnichannel Hub, which has been fundamental to led our new launch in the schizophrenia market in Europe, bringing the sales teams a full understanding on the HCP journey, organizing materials as per the brand plan and priorities, condensing all available channels into one single source and providing a deep understanding on the educational fingerprint and channel interactions of our target. We've also requested USACD to bring some of the Sales Reps' KPIs and show them in an easy, automated and up-to-date way, by implementing a Veeva My Insights reports in the home page of Veeva iPad app. It gave us the possibility to align our teams on the strategy, providing them with the most important information at a glance. Definitely, we strongly recommend USACD not only from a design point of view, but also as a strategical partner for any of your projects”


Andriu Urbina de Almeida

CRM Manager Internacional

“I’ve been working with USACD for over two years. USACD team is always willing to go the extra mile to ensure that the different projects are a success. They have been a key piece in the implementation of Veeva in my company, both at global and local level. What I appreciate most is how easy it is to work with them and the new ideas that they suggest, as well as their continuous support no matter what. I really recommend working with USACD, all your Veeva projects will be successful!”


Martina Navarro

Global Product Manager in Dermatology

“We started working with USACD about two years ago with the launch of a corporate promotional website. Since then, we have been working together in some multiple digital projects, and I can only say good things of all the journey so far. USACD team is always available and they make them feel very close to my team, so we appreciate so much their support, their desire to do new things and improve the existing projects and also their quickness to implement all the projects as soon as possible. We also appreciate their Veeva knowledge and the capacity to integrate all our projects in the Veeva system, what is really important for us. From my side, I recommend this agency without doubts.”


Roger Torra

Product Manager Junior Neuroscience

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