Delivering real omnichannel
execution for Life Sciences
We transform your omnichannel strategy into measurable results — seamlessly integrated with Veeva
Execution of the Engagement Plan
Multichannel content usage
8.2x
boost of
digital content
digital content
Analysis of 4 selected key content pieces, with individual increases from the basal situation
ranging from 5x to 50x after one month.
Adoption Average
7.7
/ 10
Reps log into the tool in average 7.7 out of 10 working days
CLM usage in recorded calls
10x
vs basal
From 8% of monthly calls using CLM in the basal situation to 80% of total calls made using CLM.
Trusted by leading Life Sciences companies to drive measurable execution impact.
Boost engagement.
Achieve conversions.
Simplify workflows.
Drive excellence.
The Omnichannel Smart Suite brings together all the tools your teams need to move from strategy to real execution — integrated with Veeva CRM & Vault CRM, designed for measurable impact.
Omnichannel Hub Put your omnichannel strategy in motion with seamless field execution. Learn more 
Engagement Assistant AI-driven Next Best Action for smarter engagements. Learn more 
Call Plan Assistant Faster and easier cycle plan creation inside Veeva & Vault CRM. Learn more 
MCCP Assistant Streamline adoption and management of MCCP. Learn more 
Contract & Order Assistant Sign contracts and streamline order taking during calls. Learn more 
Chat CRM Ask, chat, and get instant answers based on your data. Learn more 
When your messages lose consistency across channels. Omnichannel Hub brings alignment to the field force — delivering personalized journeys to the HCP.
Deliver the right message at the right time using dynamic insights and automated personalization.
Message journey overview
Reps clearly see delivered messages and what to share next.
Fast deployment
Works with your current content and processes, with real-time updates.
When you have the data, but not the next move.
Review, plan, and act on AI-powered suggestions—all inside the Veeva & Vault CRM iPad app.
Real time response
Adjusts to customer behavior, triggering new actions instantly.
Integrate your own AI models via API
Connectors for SFMC (including MCP), Veeva Suggestions, and more.
When call planning becomes a bottleneck.
Create and submit call plans in minutes —using a powerful interface built into Veeva & Vault CRM.
No post-processing needed
Custom approval flows and rules ensure compliance and prevent errors.
Call plan objects in Veeva with one click:
Eliminates resource-intensive upload processes.
When transition to MCCP becomes a challenge.
A visual, intuitive approach to MCCP with all the benefits of Call Plan Assistant.
Omnichannel ready
Supports all channels and allows customization of targets.
Smarter territory management
Data-driven view to help reps manage territories and interactions.
When opportunities are lost between conversation and contract.
Negotiate and sign volume-based discount and promotional contracts directly in the Veeva iPad App.
New pricing rules within minutes
Sign the contract during the call and start placing orders inmediately with the new discounts.
Fully integrated
Connected to Order and Contract Management modules in Veeva & Vault CRM.
When your team needs answers — now.
Access insights, KPIs, and customer data using voice or text, within the Veeva CRM iPad app.
Hyper-relevant content
Share customer interests and let the AI get the right content.
Data protection
Your data never leaves your system and stays locked to each territory.
Contact us
Request a
a demo.
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